❓ Frequently Asked Questions
1. Are you a factory or trading company?
We are one of the biggest trading companies in the region, and we also have our own factory. ODM/OEM customization is available.
2. Can I get some samples?
Yes, sample orders are available and will be delivered within 10-15 days. The cost of the samples will be refunded when placing a bulk order.
3. How about the shipping cost?
For small goods, we use express delivery like FedEx or DHL with competitive rates. For large orders, we arrange sea shipping. Provide your quantity for a custom quote, or use your own forwarder.
4. How do I customize my own product?
We provide full OEM/ODM services. Contact us with your ideas. For logos, please provide PDF, AI, or PNG formats for a digital mockup.
5. Can I visit your company and do you have a showroom?
Yes, you are warmly welcome to visit us at any time. Private showrooms are available for viewing our latest collections.
6. What is the lead time for mass production?
Typically, mass production takes 30-45 days depending on the order volume and customization requirements. Please contact our team for a specific timeline.